Contact

We usually reply within 2 business days.

Wiesmas is an independent digital publishing brand based in Denizli, Türkiye.

Get in touch

Email: hello@wiesmas.com

Order and payment support

All payments are processed by Paddle.com, our Merchant of Record. If your question is about a specific charge, a receipt, or a billing dispute, you can also contact Paddle directly via paddle.net — they can look up the transaction on their side and assist immediately. Receipts are sent by Paddle.

Before you write to us

• Missing download link? Check your spam/junk folder first — confirmation emails sometimes land there.
• Refund request? See our Refund Policy for eligibility and what to include in your email.
• Question about a Product's content? Check the FAQ on the homepage — many common questions are answered there.

What to include in your email

To help us resolve your request quickly, please include:

1. your order number or receipt (from Paddle);
2. the email address used for the purchase;
3. a short description of your question or issue.

Legal notices

For questions about our Terms of Service or Privacy Policy, please use the same email address above.